INFO & FAQ

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FAQ

How many sizes does the Comfurt Collar Come In?

Comfurt Collar comes in 6 sizes: extra small, small, medium, large, extra large and our newest size XXL.

How Much is it?

The Collar ranges from $19.99 to $49.99 plus shipping & handling.

How Much Is Shipping?

Shipping ranges depending on where the product is getting shipped to. 

What is the return policy?

Item is returnable for a refund, but ONLY WITHIN 3 DAYS of delivery as long as it was not used. Customer is, however, responsible for the return shipping charges.

How Do I Know What size my pet is?

You need to measure around your pet’s neck. Then see the chart for sizing. Pleaset note* It is always best to go up a size if unsure since the neckline can be adjusted to be made tighter (for example: If your pet measures a 14″, might be best to go with the Large (14″-18″) rather than the Medium (10″-15″)

How Many Colors does it come in?

At the moment, it is available in 2 different prints: Cheetah, or Zebra. All fabrics are soft microplush fabric giving the animal even more comfort. 

Is it machine washable?

Yes. The outer shell is machine washable and the inner shell is water resistant. The shell zips off for easy removal to clean if necessary. (Zipper is hidden to protect pet from getting scratched)

Does the collar work for every surgery/ailment/injury?

Although this collar works for many sites, there are some sites which some pets MAY still be able to reach. You need to assess the situation. For example, if your pet has very long legs and the ailment is on their lower front paw, there is a possibility that the dog can reach that site. And, of course. All animals are different. Be sure that your pet is monitored to ensure that they are unable to reach the specific area. 

How does it stay on and how secure is it?

The pet’s regular collar (or the black nylon collar included) must be threaded through the Recovery Collar. Once that is done, the Recovery Collar is placed around pet’s neck. Double closure of the inner and outer velcro makes it more secure so as not to open. The ability to further tighten the neck of collar gives a more custom fit and makes it more secure. 

How Long does it take to recieve shipment?

Once the order is paid for, it is shipped out the same day (providing it is before 4pm EST – otherwise it will go out the next business day. 

What are the benefits of this vs. other alternative recovery collars?

It is stuffed with poly-fil which acts as a soft pillow foryour pet to rest on. It is not inflatable and therefore cannot lose air. Pets are able to eat, drink and move around freely. The neck is adjustable (elastic and toggle switches) which provides for a more custom fit for each pet. The SPECIAL BONUS leash attachment is helpful to walk your dog. It will not interfere with the Recovery Collar, giving the dog more freedom to be walked without the collar being disturbed. PLEASE BE SURE to put the leash attachment around BOTH collars.

Contact Our Team

Phone: + 1 (516) 428-6000
Email: Info@ComfurtCollar.com
Mon-Fri 09:00am- 5:00pm